Your service experience with us matters!
From scheduling your exam, to checking in for an appointment, we are always focused on providing you with the best service possible.
The following are several resources that you might find helpful in enhancing your service experience with us.
PreCheck
Allows the registration process to occur prior to your arrival at our center. PreCheck will vary by patient depending on the information that we have on file for you. Please know that we have created a secure system of exchanging information the ensures we are keeping your personal information private. We’ll walk you through the process via text or over the phone.
Virtual Check-In
Prior to your appointment, you should receive a text message from us. Upon arrival at our center, text (or call if you prefer) the number that texted you ahead of time. If you didn’t receive a text, we have the number on display outside of our center.
Get Your Results
Use our online Connect Patient Portal to access your exam results and images. We will provide you with an access code that can be used to quickly navigate within our portal to your recent exam, or you can set up a portal account to have access to your complete exam history.
Leave a Review
30 minutes after your visit to our center, you will receive a text asking you to rate our service via Facebook or Google. We ask that you provide feedback on your overall service experience.
FAQs – see the answers to frequently asked questions
Schedule Online
Currently accepting online appointments for:
- X-ray (May also be a walk-in visit)
- DEXA | Bone Density
- Screening Mammograms
- Ultrasound
- MRI
- CT
*If you need any other study, please call us.
To schedule your appointment you will need...
- Your Insurance Card
- Order/Script
- Name of your referring physician
- A contact email address or cell phone number
Text Us
Prefer To Text?
Please click on our webchat text tool that is located at the bottom right of your screen.
*If you don’t see this button, your privacy settings require updating. Please click here and select “Accept All” to allow for use of this mapping function.
Call Us
Call:
585-241-6400
or
800-972-1130
Monday–Friday
7:45am – 5:00pm
Please be aware that Mondays are typically our busiest day of the week, which may lead to longer wait times than usual. We encourage you to take advantage of our convenient online scheduling system or text.