What does this mean for you?
- United Healthcare Oxford/eviCore Healthcare Network plan participants can continue to access high-quality imaging services at our centers.
- Consult your health plan or a United Healthcare representative to understand your out-of-network rates.
Changes for United Healthcare Oxford/eviCore Healthcare Network Patients
We are committed to providing the highest- quality care.
Lenox Hill Radiology ACPNY has, for many years, operated as an in-network provider for United Healthcare (UHC) Oxford/eviCore Healthcare Network plan participants. While industry operating expenses have increased each year, our rates with UHC have remained unchanged for six years. We could no longer postpone an adjustment.
We sought a new, multi-year, sustainable reimbursement schedule with UHC, so that we could continue to deliver the highest-quality imaging services. This rate correction is necessary for us to deliver the level of care you deserve.
After many months of negotiation, we have not reached an agreement with UHC on a rate correction. Therefore, with great disappointment, Lenox Hill Radiology ACPNY will become an out-of- network provider starting December 31, 2024. We will continue to try to reach a resolution with UHC.
We have provided trusted radiology care for 36 years and remain committed to your health.
What are my options?
Be an empowered healthcare consumer.
- Review your health insurance plan to discover its out-of-network coverage policies.
- Take advantage of our price transparency.We can inform you in advance of the cost of your exam at Lenox Hill Radiology.
- Compare value before scheduling any imaging procedure. Consider not only price, but access, convenience, quality, and trust when making your healthcare decisions. This is especially important for those participating in a high-deductible plan.
- Contact your employer group with feedback on how these changes affect your access to care.
- Contact your United Healthcare representative (the number on the back of your insurance card) with any questions about these negotiations and the outcome for your healthcare.